Privacy Policy
Last updated: 10th of February, 2026
1. Introduction
ArchLife ("we", "our", "us") is an AI-powered architectural visualization platform operated from Girona, Spain.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform at https://archlife.io.
By using ArchLife, you consent to the practices described in this policy. If you do not agree, please do not use the platform.
2. Data Controller
The data controller responsible for your personal data is ArchLife, operated from Girona, Spain.
Contact: hello@archlife.io
3. Data We Collect
We may collect the following types of data:
a) Account Data
- Email address
- Authentication credentials (managed via secure third-party providers)
- Workspace and team membership information
b) Usage Data
- Feature usage (e.g., enhancements, video generation, staging)
- Credit and subscription activity
- Device and browser information
- IP address
- Session activity logs
c) User Content
- Images uploaded by you
- AI-generated outputs
- Showcase content and embeds
d) Payment Data
- Payment information is processed by third-party providers (e.g., Stripe). We do not store your full payment details.
4. How We Use Your Data
We use your data to:
- Provide and improve the platform
- Process AI image enhancements and video generation
- Manage subscriptions and credits
- Communicate with you about your account
- Ensure platform security
- Comply with legal obligations
We do not sell your personal data.
5. Legal Basis for Processing (GDPR)
We process your data based on:
- Contract performance — to deliver the services you signed up for
- Legitimate interests — to improve and secure the platform
- Consent — for optional features such as promotional use of your content
- Legal obligations — where required by applicable law
6. Third-Party Services
We use trusted third-party services to operate the platform, including but not limited to:
- Authentication and database hosting
- AI image and video processing providers
- Payment processing (Stripe)
- Analytics tools
These providers process data under their own privacy policies and in compliance with applicable data protection regulations.
7. Data Retention
- Active accounts: Data is retained as long as your account is active.
- Deleted accounts: Data is deleted within 30 days of account deletion. Backups may persist temporarily for security purposes.
- Legal obligations: Some data may be retained longer if required by law.
8. Your Rights (GDPR)
Under the GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at hello@archlife.io.
9. Cookies
ArchLife uses essential cookies for:
- Authentication and session management
- Platform functionality
We may also use analytics cookies to understand usage patterns. You can manage cookie preferences in your browser settings.
10. Security
We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure. We encourage you to use strong passwords and protect your account credentials.
11. International Data Transfers
Your data may be processed outside the European Economic Area (EEA) by our third-party providers. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).
12. Children
ArchLife is not intended for users under the age of 18. We do not knowingly collect data from minors.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of the updated policy.
14. Contact
For privacy-related inquiries:
Email: hello@archlife.io
Website: https://archlife.io